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FAQ (frequently asked questions)

Are these Real official Scratch Cards?

Yes, the scratch cards offered on the site are physical and real and are scratched for you by our advanced robots while you scratch them with your finger on the screen! The scratch cards on the site are exactly the same scratch cards you know from the store, but we save you the trouble of going to the store and buying them We are a private company that has been granted a license to use innovative and world-first technology that allows you to experience the excitement of scratch cards 24/7 and from all over the world. *Our robots are patent-protected and have successfully passed all required regulatory and control procedures worldwide. *The scratch cards you are scratching are official, physical scratch cards that are obtained from the official local lottery operator in each country. About us

Does Scratch-Online charge any commissions on winnings?

No, Scratch-Online does not charge any commissions on winnings of any amount. You are entitled to your winnings in their entirety. Some lotteries may charge taxes on winnings, but scratch-online does not take any kind of commission from your win.

How does Scratch-Online Earns Money?

Our revenue comes only from a service fee, we are taking for our machines scratching the cards remotely for you, the service fee is included with the sale of the scratch tickets we are purchasing for you. We are not making any money from your wins.

Why should I use Scratch-Online?

It's safe, secure and convenient to purchase official scratch cards from around the world from your PC or mobile device. • We make the official, most popular and best scratch cards in the world accessible to your mobile device or PC • Your winnings are safe and automatically transferred to your account

Where can I see my wins?

Immediately after winning, the money is automatically updated in your account balance. You can view the details of your winnings in your personal account. You can choose how you want to use your winnings: make additional purchases on the site or withdraw the money directly to your bank account.

How do I transfer my winnings to my bank account?

Want to withdraw your winnings? simple! Log into your profile and select the Withdraw option. Fill in your bank details, and we will transfer the money to your account. for more information, please refer to our terms and conditions.

Is it possible to collect the physical ticket?

Yes, it is possible to collect the ticket from our company offices. To arrange a collection, please contact our customer service. As the tickets are not always in your country, handling and shipping fees may apply. Please refer to our terms and conditions for more information.

If you did not find the answer to your question - ask it to us .

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